I feel like I have climbed the top of a mountain and conquered
it!!! This is a first in what feels like forever. I’ve been feeling pretty down
and defeated lately so this feeling is amazing! I feel like I’m really smiling
on the inside for once. I know that other than my hubby and another diabetic or
someone else that deals with a chronic illness they won’t understand what I’m
feeling right now. I’m on top of the world!!!
Second reason that I feel like a big feat has been struck
down….
Last night when I got on my insurance website the first
thing listed on the page was claims for the last month, and they were ugly! As
of the 7th they were all processed and it showed what I owe, I just
about barfed! I knew that it couldn’t be correct but yet I had a really hard
time sleeping seeing that for the ultrasound/endo appointment/1 box of infusion
sets/1 box of sensors = $1,088.00!!!! What the heck! For one box of sensors it
said I owed $782.00 and that the one box of infusion sets were $96.00. I called
my insurance company this morning and got the nicest lady EVER! I didn’t know
it was possible to get someone at an insurance company that was so helpful and
nice. When I even told her that she said she just treats people like her
neighbor, her BFF and that she’ll do everything in her power to help. I’ve
never had that. She went over everything and explained things in plain English
and then when we got to the $782.00 charge she looked into that more and found
that the durable medical equipment company had processed insurance incorrectly.
She kept me on the line and called to get things straightened out. Long story
short, due to a mess up on the DME (durable medical equipment) company’s end
they are canceling the charges completely and I will not be paying for the 1
box of sensors at all!!! I need to look into possibly going with a different
DME company to get supplies for my pump and Dexcom because apparently the
$96.00 charge is sticking and they can’t do anything about it. Carry, the very
helpful lady at Anthem, said that another DME co that is in network is better
than the one that I have been using and quite possibly my costs could be lower going
with them and I might be able to get pump supplies from them as well instead of
going through Medtronic. I’m praying that’s the case, so we shall see. But
these two things are big enough triumphs for the day that makes things a bit
brighter.
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